June 30, 2022


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The Amazon Prime Video app for Mac makes it handy to look at your favourite motion pictures and TV reveals. You possibly can even obtain a title in your Mac for offline viewing. Additionally, you get to benefit from the devoted, distraction-free expertise. However when the Amazon Prime Video app isn’t working as anticipated in your Mac, you’ll must roll up the sleeves to troubleshoot the app.

Fortunately, you gained’t need to spend an excessive amount of time fixing the issue. We’ve coated efficient options to repair the Amazon Prime Video app not engaged on Mac.

1. Verify Your Billing Standing

You need to first examine your billing standing with Amazon when the Prime Video app stops working. There’s a likelihood that your annual subscription renewal didn’t undergo. So examine the billing particulars and fee methodology. Observe these steps.

Step 1: Open the Prime Video web site within the browser of your alternative and sign up together with your Amazon account.

Step 3: Click on in your profile title within the top-right nook.

Step 4: Click on on Accounts & Settings.

You might need to sign up to your Amazon account as soon as once more.

Step 5: Search for the Prime Membership part to identify your billing data.

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Step 6: If the subscription payment couldn’t get deducted, click on on Edit on Amazon to examine billing particulars.

The Amazon net web page will open to indicate your billing particulars.

Step 7: Click on on View your Cost Methodology.

Step 8: Click on on Edit Cost.

Step 9: You possibly can both add a brand new fee methodology or edit your beforehand chosen fee particulars.

2. Verify if Gadget Restrict Has Exceeded

Customers can stream as much as three titles concurrently on three totally different units utilizing the identical Amazon Prime account. So if the Prime Video app isn’t working in your Mac, it is best to examine if your folks or members of the family are streaming the identical title. If you wish to management machine entry in your Amazon account, comply with these steps.

Step 1: Open Prime Video web site in your browser.

Step 2: Click on your profile icon and choose Accounts & Settings.

Step 3: Click on on Your Gadgets from the highest menu.

You will note the listing of all of the units presently utilizing your Amazon Prime account. Right here’s how one can register a tool if you wish to.

Step 4: Choose the machine that you simply want to deregister.

Step 5: Click on on the Deregister button alongside the machine title.

Step 6: Click on on the ‘Are you certain?’ button to verify your alternative.

3. Replace the Prime Video App on Mac App Retailer

As soon as the machine restrict is managed, you may replace the Prime Video app on the Mac App Retailer. App updates assist take away bugs and guarantee a easy consumer expertise always. Observe these steps.

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Step 1: Press Command + Spacebar to open Highlight Search, sort App Retailer, and press Return.

Step 2: As soon as the App Retailer opens, click on on Updates within the left menu.

Step 3: Press Command + R to refresh the web page.

Should you see an replace for the Prime Video app, click on on Replace after which relaunch the app in your Mac.

4. Power Stop and Restart Prime Video App

If the above options have helped resolve the problem, you may attempt to drive stop and restart the Prime Video app in your Mac. Observe these steps.

Step 1: Click on the Apple brand within the top-left nook.

Step 2: Choose Power Stop from the listing of choices.

Step 3: Choose the Prime Video app and click on on Power Stop.

Step 4: Relaunch the app in your Mac.

5. Uninstall and Reinstall the Prime Video App

When the options talked about above don’t work, you may lastly reinstall and reinstall the Prime Video app in your Mac. Observe these steps.

Step 1: Click on on Finder.

Step 2: Choose Functions from the left menu.

Step 3: Choose Prime Video from the listing.

Step 4: Drag and drop the app icon to the Recycle Bin.

Step 5: Verify your motion with Contact ID or password.

Step 6: Open Recycle Bin and click on on Empty.

Step 7: Click on on Empty Bin to verify your motion.

Should you simply wish to delete the Prime Video app from Recycle Bin, easy proper click on on the app icon and choose Delete Instantly.

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Step 8: Go to the App Retailer, obtain and set up Prime Video.

Log in together with your Amazon account and examine if reinstalling the app solves the problem.

Get pleasure from Prime Video App on Mac

That is how one can make the Prime Video app work flawlessly in your Mac. Netflix must also launch its official app for macOS, contemplating that it’s already out there on the Home windows retailer.